Books consultations
Offers free slots from your diary and books the appointment while the patient is on the line.
For clinics
You’re with a patient. Your receptionist is with the next one.
Physios, osteopaths, dentists and therapists can’t pick up mid-appointment. Your receptionist answers for you, books consultations into your diary and answers questions about your treatments and prices.
What your receptionist does for a clinic
Takes the details you need
Name, contact number and the type of appointment they’re after.
Answers the usual questions
Your treatments, prices, opening hours, where you are and parking.
Moves or cancels appointments
Patients can change a booking themselves, and your diary updates.
Sends a confirmation text
The patient gets the time and your details by text, where texts are set up.
Knows where to stop
She doesn’t give clinical advice. Medical questions come to you, and emergencies are told to call 999.
How it sounds
Asked on Sunday. Booked for Monday.
Here’s a WhatsApp to a made-up clinic, Parkview Physio, whose receptionist is called Isla. Your patients would talk to yours, with your name and your prices.
Hi, can I book a first physio appointment this week?19:31
I’ve got Monday at 11am. Would that suit?19:31
Yes please.19:32
You’re booked for Monday at 11am. I’ve texted you the details.19:32
Physio consultationMon · 11:00
- Patient
- Mr Doyle, Shawlands
- Appointment
- First physio appointment
- Booked by
- Isla, by WhatsApp
Questions she answers for you
From the details you give us when we set her up.
- “How much is a first appointment?”
- “Do I need a referral?”
- “Have you got anything after work?”
- “Is there parking?”
- “Can I move my appointment?”
- “How long is a session?”
Want a receptionist for your clinic?
Hear Anna, our own receptionist, then we’ll build yours.