For restaurants

You’re in the middle of service. Your receptionist takes the bookings.

Restaurants, cafés and bars can’t stop service to answer the phone. Your receptionist answers for you, books tables into your diary and answers questions about your menu and hours.

What your receptionist does for a restaurant

Books tables

Offers free times from your diary and books the table while the customer is on the line.

Takes the details

How many people, a name, a contact number and any notes, like a birthday or a high chair.

Answers the usual questions

Your opening hours, where you are and what’s on the menu, from the details you give us.

Moves or cancels bookings

Customers can change a booking themselves, and your diary updates.

Sends a confirmation text

The customer gets the time and your details by text, where texts are set up.

Answers when you’re closed

Calls in the morning or after closing still get answered and booked.

How it sounds

A table for six, booked mid-service.

Here’s a WhatsApp to a made-up restaurant, Saltmarket Kitchen, whose receptionist is called Isla. Your customers would talk to yours, with your name and your prices.

Hi, have you got a table for 6 on Saturday at 7?19:48

I’ve got 7:30 on Saturday for six. Would that work?19:48

Yes, it’s for my mum’s birthday.19:49

Lovely. You’re booked for six at 7:30 on Saturday, and I’ve noted the birthday. I’ve texted you the booking.19:49

Table for 6Sat · 19:30
Customer
Anne, Finnieston
Notes
Mum’s birthday
Booked by
Isla, by WhatsApp

Questions she answers for you

From the details you give us when we set her up.

Want a receptionist for your restaurant?

Hear Anna, our own receptionist, then we’ll build yours.