Books appointments
Finds a free slot for the treatment the customer wants and books it while they’re on the line.
For salons
Your hands are full. Your receptionist’s aren’t.
Hairdressers, barbers, beauty and nail salons miss calls mid-appointment. Your receptionist answers for you, tells customers about your treatments and books them into a free slot in your diary.
What your receptionist does for a salon
Knows your treatments
Explains what each one involves, how long it takes and what it costs, from the details you give us.
Answers the usual questions
Your opening hours, where you are, parking and whether you take walk-ins.
Moves or cancels appointments
Customers can change a booking themselves, and your diary updates.
Sends a confirmation text
The customer gets the time and your details by text, where texts are set up.
Covers evenings and Sundays
Bookings still come in when the salon is closed.
How it sounds
A Saturday cut, booked on a Thursday night.
Here’s a WhatsApp to a made-up salon, Hazel Street Hair, whose receptionist is called Isla. Your customers would talk to yours, with your name and your prices.
Hi, have you got anything Saturday morning for a cut and blow-dry?21:14
I’ve got 10:30 on Saturday. It takes about an hour. Shall I book that?21:14
Perfect, yes please.21:15
Done. You’re booked for 10:30 on Saturday. I’ve texted you the details.21:15
Cut and blow-drySat · 10:30
- Customer
- Megan, Dennistoun
- Length
- About an hour
- Booked by
- Isla, by WhatsApp
Questions she answers for you
From the details you give us when we set her up.
- “How much is a cut and colour?”
- “Have you got anything tomorrow?”
- “Do you take walk-ins?”
- “Can I move my appointment?”
- “Where can I park?”
- “What time do you close on Friday?”
Want a receptionist for your salon?
Hear Anna, our own receptionist, then we’ll build yours.